Juvela (a Panshvika Collections brand) collects and processes personal information to fulfil orders, provide customer service, and improve our offering. This page outlines what we collect, how we use it, and your rights under India's Digital Personal Data Protection Act, 2023.
What we collect
Name, email, phone, shipping and billing addresses, order history, payment metadata (never card details — those are held by our payment gateway), and basic device / browser analytics.
How we use it
To ship your orders, notify you about delivery, respond to support requests, run our loyalty program, and — with your consent — send you marketing updates.
Your rights
You can access, correct, or delete your data at any time by writing to us. Withdrawing consent for marketing does not affect our right to send you order-related notifications.